At Dreamforce ’17, Fair Trade USA shared tips and tricks for managing conversations and engagement on social media using Salesforce’s Social Studio product. Key capabilities of Social Studio include:
- Create, schedule and publish content across social media accounts
- Moderate and join conversations across channels
- Analyze data with reports
https://www.youtube.com/watch?v=wxrEdtFGFjA
Check out the Marketing Cloud release notes for more information on the latest features from Social Studio.
