Microsoft, Salesforce

Configure Email Relay for Salesforce with Office 365

Email Relay refers to sending outbound email from Salesforce through your organization’s email server and then onto the recipient. The primary benefits are improving the likelihood of the email being delivered and a copy of all sent emails are saved to the sent folder of the email account used to […]


DNS Settings to Improve Deliverability of Emails Sent from Salesforce

There are several use cases for sending emails from Salesforce, including automated emails associated with business processes, scheduled notifications and end users sending email with the Lightning Email Composer (typically accessed via the “Email” tab in the Activity panel on Contact and Lead pages). Several DNS records can be added […]